Malini Jayaganesh – The BA as Strategic Partner: Lessons from the field

Moving from a typical Business Analyst role to that of a strategic business partner is never easy and especially so in a world defined by constant change and shifting goal posts. However these challenges are the very reason for the need for business analysts to move way beyond order-taker mode to earning a seat at the table with the business.

In this presentation Malini will share her experience of shifting thinking within large organisations and creating sustained value-based partnerships. She will focus on BA skills which have proved to be invaluable on this journey as well as additional skills which she acquired along the way.


Malini Jayaganesh – Manager of Business Analysts at Department of Health and Human Services

Malini Jayaganesh is a strategic engagement and innovation professional and currently manages the Business Analysts team in the Strategy & Design Unit at the Department of Health and Human Services. With over 15 years’ experience in a variety of roles within government, higher education, and private sectors, she leverages a multi-disciplinary background to foster the BA capability so it can achieve its full potential as a strategic partner.

Malini is the recipient of a highly commended Service Excellence Award for successfully establishing the Business Relationship Management (BRM) function as a strategic enabler. Sheis an active member of the global BRM community and was recognised as having the “most impactful presentation” at BRMConnect Sydney 2016. She serves as both the Vice-Chair of the global Business Relationship Management Institute as well as the ambassador for the BRM community in Australia.