Louisa Leung – Myth busting the role of the BA as a Facilitator

“As the Business Analyst I am best placed to be the facilitator of any workshop for my project.”

Ever feel you lost an hour of your life to a workshop that you will never get back? Well…you’re not alone!

This is just one of the myths around the role of the Facilitator that Louisa will seek to debunk in this interactive session. It will give you insight on how a Business Analyst can be an “Effective Facilitator” to help any workshop achieve its outcomes successfully. This session is aligned to the international Facilitation certification offered by APMG.

Learning Objectives:

  • Understanding the role of the Facilitator from a BA perspective
  • Gain exposure to the characteristics of an effective Facilitator
  • Compare your knowledge of the Facilitator role against industry standards


Louisa Leung – Head of Consulting Practices at DDLS

Louisa is currently the Head of Consulting at DDLS. She is responsible for the strategic PPM Portfolio which includes Business Analysis. She is an experienced PMO (Project Management Office) professional who has worked in both the public and private sectors in a variety of industries such as banking, FMCG, telecommunications and utilities.

Louisa has valuable experience ranging in technical and non-technical aspects of IT. She has successfully established multiple PMOs and implemented Agile frameworks for a number of organisations. Louisa is also an internationally certified trainer for certifications such as PRINCE2®, AgileBA®, ITIL® and many others. Louisa is a coach, mentor, consultant, expert and trainer in the PPM space.